# Student Information Desk
We are here to simplify your life at university. You can ask us any question – no matter how big or small – and we will make sure that you get the most helpful information and support.
You can now talk to us online through the Student Information Virtual Desk (opens new window) live chat, when you are not on campus. We will be here to talk to you online, Mon-Fri from 08:30 - 19:00 and Sat 10:00 - 14:00.
# Friendly advice about all areas of University life
We are trained to give advice and information about a wide range of areas of student life, from student letters, bank accounts, ID cards and travel information to GP registration, welfare support and finance. We will listen carefully to you and make sure that you get the correct information and support that you need.
# Guidance on letters, documents and university procedures
We understand that university processes and student admin can sometimes be confusing and time-consuming, We are here to help you simplify these processes. Here are some of the things we can help you with:
- Printing student status letters
- Opening a student bank account
- Registering with a GP
- Registering with the police (international students)
- Oyster card applications
- Applying for a National Insurance number
- Tuition fee payments
# A bridge between you and expert services
It is our job to know about all of the services that are available to you during your time as a student at Coventry University London. From finance, visa and international support, to attendance, lost property and ID cards – we can help you to connect to the right service or person.
# A reliable, confidential and consistent source of information and support
As a starting point for all of your questions, we will always try and give you the best advice and information. We will listen to you carefully and in confidence, making sure that your information is kept within the confines of the university.