# Protection Services
Protection Services provide support for critical incidents, safety and security on campus and can provide advice and practical solutions with regards to personal safety. Our dedicated crime prevention team can supply Ultraviolet (UV) marker pens, personal attack alarms and burglar alarm units and will make special visits to student accommodation houses to give free advice about security.
# Contact information
The control room operates from the Alma Building, 24 hours a day, seven days a week and can be contacted by telephone on 024 7765 7363 for assistance and general enquiries, or on 024 7765 5555 in the case of emergencies. There is also an emergency telephone located in a silver coloured metal box outside the main doors to the Alan Berry reception in Priory Street which will automatically connect you to Alma Control, along with an emergency help point in the ‘Public Realm’ area in front of the William Morris building.
Protection Officers are also based in Halls of Residence during term time. Timings may vary during the year so please check locally, but normally operate:
Monday-Friday: 18:00-07:00 Saturday and Sunday: all day
Singer Hall: Monday-Friday: 19:00-08:00 Saturday and Sunday: all day
The Cycle Works: Monday-Friday: 19:00-08:00 Saturday and Sunday: all day
Bishop Gate: Monday-Friday: 19:00-08:00 Saturday and Sunday: all day
Godiva Place: Monday-Friday: 19:00-08:00 Saturday and Sunday: all day
Should an issue arise that requires investigation, please report to the appropriate Reception in the first instance.