Help centre

# Update your Student ID card

You will need to reactivate your student ID card once every month on a Salto reader to make sure that your access to buildings and attendance is kept up to date. It’s important to do this so you can get into buildings and register your attendance at classes correctly using the Touchpoint machines.

Tip:

Sometimes ID cards are also called Phoenix cards.

# Find a Salto reader

Please use one of the 3 Salto Readers in Centrum Południe to register your ID card:

  1. Entrance door to ground floor reception
  2. First Floor entrance door
  3. Stairway entrance door

# Hold your card against the reader

Hold your card flat against the card reader - you can use both sides of the card to do this.

# Wait for 3 seconds until it beeps

Wait until the light flashes green and you hear a beep (this usually takes about 3 seconds).

# Go to Customer Services if your card doesn’t update

If you have tried to update your card and you are still having problems getting into buildings, or scanning your attendance on the Touchpoint machines, go to Customer Services and we can help.

Tip:

If you have been away from campus for a longer period of time (on study break), your card access might expire and, in this situation, the activation point will not update your card. If this happens, we can update your card manually at Customer Services – it will only take a few minutes to fix.

Last updated: 08/09/2021, 15:06:24