# Replace your student ID card
You need your ID card to gain access to the building, use printers and to register your attendance. If you have lost it or it's damaged, here's how you can get a replacement.
Sometimes ID cards are also called Phoenix card.
# Go to the Customer Service desk
All lost ID cards are collected at the Centrum Południe Customer Service desk. (If you find an ID card, you can hand it in here too).
# Check if your lost ID card has been handed in
Ask an advisor if your student ID card has been handed in.
# Get a new ID Card
The Customer Service team can arrange for your new card to be printed.
Please note that you will not be able to pick up a card on behalf of someone else.