Help centre

# Get university email on your iPhone or iPad

Get quick access to your university emails (opens new window) on your phone, wherever you are on campus.

It’s important that you check your university emails regularly so that you receive information, from your academic tutors and admin staff, about your course and other issues that will affect you.


University staff are only permitted to send and receive emails to and from your university email account. For security and data protection reasons, please do not use your personal email account when emailing the university. If you currently auto-forward your university emails to a personal account, please be aware that this feature will be automatically disabled from 19 April 2021 (opens new window).

# Add your university email account to Mail (iOS)

If you want to access your university emails using Mail, then you can add your university account to Mail by following the steps below.

# 1. Go to Settings on your iPhone or iPad

Go to Settings > Mail, then tap Accounts.

# 2. Tap 'Add account'

# 3. Select your email provider

Choose the type of account you want to add (the provider for your university account is Microsoft Exchange).

# 4. Enter your university email address

Enter your full university email address.

# 5. Enter a description

Enter a description for incoming university emails, such as 'Uni'. Then tap Next and wait for Mail to verify your account. You may need to Accept permissions to continue.

# 6. Select and Save your settings

Choose information from your email account that you want to show in Mail, like Contacts or Calendars and tap Save.


If you have forgotten your university IT password, you can re-set it here (opens new window).

# Get help from IT services

If you are not able to get email to work on your phone or device, contact the ITS Service Desk (opens new window).

Last updated: 13/02/2022, 12:03:27