# Find lost property
If you have lost something, we will try our best to help you find it.
# Retrace your steps
Go to the building where you last remember having your lost item. Check the areas that you used in that building. If you do not have access to a room, the Customer Experience team can help you.
# Check if your lost property has been handed in
All lost property is taken to the Customer Experience Team desk. Valuable items like keys, wallets, purses, mobile phones and laptops will be stored securely.
All USB sticks must be clearly marked with your name and easily identifiable to you. Otherwise, we may not be able to return it to you for data protection and purposes.
# Claim your lost property
Bring some proof of identity with you when claiming your lost property (e.g. Student ID card). You will be asked to describe the item and if we can locate it, you just need sign a lost property form.
# Contact Customer Services if you are not on campus
You can contact us to ask about lost property by calling the Student Engagement Centre