Help centre

# Get mental health, learning and disability support

We are here to support you. This includes providing a broad range of advice and guidance on personal, practical, health, wellbeing and emotional issues. Our trained team will help you to manage your difficulties so that you can continue with your studies and achieve your goals at University. Use the guide below to book an appointment to discuss:

  • Mental health
  • Long term health problems
  • Disabilities (including help with Disabled Student Allowance for eligible students)
  • Learning support
  • Finance / Accommodation problems
  • General welfare - any issues that are affecting your personal and emotional wellbeing

# Book an appointment online

Go to the Student Support online booking form (opens new window) and select either a 30 minute or 1 hour appointment

# Select a date on the calendar

Select a date and check the grey box on the right-hand side to see if an appointment is available on this date. If not, please choose another one.

# Add your personal details

Complete the form by adding your name, student ID number, university email address and phone number. You can add notes here if you have special requests for the appointment.

# Select the reason for your appointment

Use the drop-down menu to select the reason for your appointment. If there is no appropriate option, please select 'Other'.


You can get help online whilst you are waiting for an appointment. Go to togetherall (opens new window) and select Join us to speak to trained counsellors online. You can also log into the Student Portal to get free self-help leaflets (opens new window).

# Visit the Student Information desk

To book an appointment in person, go to the Student Information desk (3rd floor, University House) or email:

# Get help in an emergency

Please note: The Counselling and Mental Health service is not an emergency service. If you are in an emergency crisis - call 999. If you are thinking of seriously harming yourself, or are having suicidal thoughts, please speak to your doctor immediately or ring the NHS helpline (111) or call the Samaritans (116 123).

Last updated: 13/02/2022, 12:03:27