Help centre

# Book an appointment with a doctor or nurse

If you need to see a GP or nurse during your studies, the medical centre has a free and confidential NHS GP service. There are eight doctors, both male and female, and a team of qualified nurses who are here to help you with your medical concerns.

# Make sure you are registered with the GP service

You will need to register with the GP service first before you can book an appointment.

# Book an appointment

To book an appointments you can:

  • Log in to Patient Access and book online.
  • Call reception on 024 7659 2012 and tell them that you are a student.
  • Go to the medical centre reception (on the 2nd floor of the Hub).
Tip:

Tip If you are too ill to come to the medical centre and would like to request a home visit or telephone consultation with the GP, this can be arranged in some circumstances (depending on the GPs availability). To do this, call the medical centre reception on 024 7659 2012.

# Get ‘Out of Hours’ medical help

During term time the medical centre is open from 8am to 6pm every weekday. Surgery appointments are between 8.30am and 11.30am and 2.30pm to 5.30pm.

Outside of term time, there is a reduced medical service in the Hub. You can see the dates/times of this reduced service on the website.

If the medical centre is closed, you can:

  • Consult the doctors and nurses at our other Surgery at Engleton House in Radford, which is open 8am to 6.30pm.
  • Phone Engleton House ‘Out of Hours’ surgery on 024 7659 2012.
  • Phone the NHS 111 service.
  • Visit the NHS Walk-In Centre on Stoney-Stanton Road.
Tip:

Most pharmacies are open late in the evening, at weekends and over Bank Holidays and can give advice to help you stay healthy and well. They also offer emergency contraception for young people aged 16-25 years.