Help centre

# Being prepared in case of self-isolation

There are a number of things you might want to think about now in case you need to self-isolate in the future. Have a look at our four points below so you can be prepared.

# Plan ahead

Familiarise yourself with when to self-isolate so that you’re aware of what you need to do if you feel unwell:

# Make sure you’re registered with a doctor and have the medication you need

Make sure you are registered with a local doctor – don’t wait until you feel unwell – register as soon as you can. You can find information on how to register on the Wrocław NFZ website (opens new window).

Have supplies to relieve COVID-19 symptoms. If you have any other medication you take regularly, talk to your pharmacist or GP about ensuring you have enough to last if you were unable to get out for more supplies. Always read the label on any medication and be aware of products that have paracetamol or aspirin added to them.


The NFZ website (opens new window) has useful information about COVID-19. Their COVID-19 support line is available 24/7. Their number is 800-190-590 while calling from Poland and +48 22 125 66 00 while calling from abroad. For English language, press 6.

# Get the essentials in

If you live on your own and need to self-isolate, you may not be able to go to the shops for two weeks and would need to wear a mask each time you leave your accommodation for permitted reasons. Some of the non-food items you may need to stock up on include:

  • Face masks
  • Hand sanitiser
  • Toiletries
  • Anti-bacterial wipes.

You can order food deliveries if you’re self-isolating and you can still use your kitchen, though you should not use it at the same time as other people and you should eat your meals in your room if you are in shared acccommodation. You will also need to clean kitchen surfaces before and after use and you shouldn’t share crockery, glasses or cutlery.

It might be helpful to have a supply of some essentials in with a long shelf life, such as:

  • Breakfast cereal
  • Pasta, rice, noodles
  • Tinned soup, vegetables, fruit etc
  • Long-life milk
  • Some extra bottles of water.

# Be comfortable

If you need to stay in your room, you will want to be comfortable – for example, with clean, warm clothes and clean bed linen. Remember to keep in touch with friends and family. You will need to make sure you rest – watch some of your favourite films, TV shows, listen to podcasts or read magazines / books.

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Last updated: 13/02/2022, 12:03:27