Help centre

# Activate your new Student ID card

To start using your new Student ID card on and around the campus, you need to activate it at a registration point first.

# Wait for at least 15 minutes

After your new card has been printed, you can activate your card anytime after 15 minutes.

# Find a Salto Reader

Please use one of the 3 Salto Readers in Centrum Południe to register your ID card:

  1. Entrance door to ground floor reception
  2. First Floor entrance door
  3. Stairway entrance door

Hold your card flat against the Salto Reader. you can use both sides of the card to do this. Wait for 3 seconds until the light flashes green and you hear a beep.

# Reactivate weekly

You’ll need to reactivate your student ID card once every week on a Phoenix point to make sure that your access to buildings and attendance is kept up to date. It is important to do this so you can get into buildings and register your attendance at classes correctly using the Touchpoint machines.

# Need help

If you have any questions or need help with activating your card, please contact Customer Services.

Tip:

If you have been away from campus for a longer period of time (on study break), your card may not work. If this happens, we can update your card manually at the InfoPoints – it will only take a few minutes to fix.

Last updated: 26/05/2023, 09:58:56