Help centre

# Activate your new Student ID card

To start using your new student ID card, you need to activate it at a Phoenix Registration Point.


The Phoenix Registration Point at Mile Lane are called Salto Readers - they are the black card readers that also give you access to the building and the internal stairwell / lift doors.

# Wait for at least 15 minutes

After your new card has been printed, you can activate it anytime after 15 minutes.

# Find a Salto reader or Phoenix registration point

Mile Lane has three Salto readers that you can use to activate your card. One as you enter the main entrance and two by the lifts going up to both the North and South sides of the building. Salto readers are black while other Phoenix registration points are silver. Use the list at the bottom of this page to find your nearest activation point. Hold your card flat against the card reader. Wait for 3 seconds until the light flashes green and you hear a beep.

# Reactivate weekly

You’ll need to reactivate your student ID card once every week on a Phoenix point to make sure that your access to buildings and attendance is kept up to date. It is important to do this so you can get into buildings and register your attendance at classes correctly using the Touchpoint machines.

# Need help?

If you have tried to update your card and you are still having problems getting into buildings, or scanning your attendance on the Touchpoint machines, go to an InfoPoint and we can help.


If you have been away from campus for a longer period of time (on study break), your card may not work. If this happens, we can update your card manually at the InfoPoints – it will only take a few minutes to fix.

Phoenix Registration Points
Last updated: 14/08/2023, 13:03:42