Help centre

# Activate a new Student ID card

To start using your new Student ID card on and around the campus, you need to activate it at a Phoenix registration point first. If you're studying remotely and have a Student ID card then you do not need to activate it.

# Wait for at least 15 minutes

After your new card has been printed, make sure you wait for a minimum of 15 minutes before you try to activate your card.


Only wait to do this if you need your card straight away. You can activate your card the next day or whenever you are back on campus.

# Find a Phoenix registration point

Most University buildings have one (or more) Phoenix registration points. To find your nearest Phoenix registration point, please look at the list below of Phoenix registration points and select the building you are in or near to.


The Phoenix registration Point in the Hub (next to Costa) gets very busy – you can activate your card at any registration point around campus. See the list below to find a registration point near you.

# Hold your card against the reader (silver box)

Hold your card flat against the card reader (the silver box) - you can use both sides of the card to do this.

# Wait for 3 seconds until it beeps

Wait until the light flashes red and you hear a beep (this usually takes about 3 seconds). Your card is now activated.


To make sure your card is working, you can scan it on the green FollowMe pad on any printer on campus. If the light flashes green, then your card has been activated. If it flashes red, go to an Info Point and we can help you.

Phoenix Registration Points
Last updated: 13/02/2022, 12:03:27